Elementor popup

  • akinami

    (@akinami)


    1 month, 1 week ago

    Hi, I have a persistent Elementor popup saying ‘The Editor has a new home’ that cannot be dismissed. Clicking ‘Got it’ or ‘Dismiss’ does nothing. Tried clearing browser cache, different browsers, incognito mode, and Elementor Tools → Regenerate Files & Data — nothing helps. Elementor is installed as part of the theme. This popup is driving me absolutely crazy.

Viewing 2 replies - 1 through 2 (of 2 total)
  • anonymized-23473446

    (@anonymized-23473446)

    2 weeks, 6 days ago

    did you resolve this?

    Plugin Support Soyket

    (@soyele)

    1 week, 2 days ago

    Hi,

    I’m sorry about the persistent pop‑up you’re experiencing. That notification should disappear after you click “Got it,” so it sounds like something isn’t functioning as expected. First, try the following:

    • Clear your browser’s cookies and local storage in addition to the cache.
    • Ensure that both Elementor and Elementor Pro are updated to the latest versions.
    • Temporarily deactivate any caching or optimization plugins to see if they’re preventing the pop‑up from closing.

      If the issue persists, we suggest opening a support ticket.
Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this review.