ELEMENTOR: Featured Image Problem (Page won’t save)

  • tddjaved

    (@tddjaved)


    5 hours, 44 minutes ago

    Hello,

    I am on the latest version of WordPress and have the latest version of Elementor PRO installed.

    I have noticed recently that if a post/page has a featured image and if you try saving the page when not in Elementor view, then it returns an error.

    Updating failed. The response is not a valid JSON response.

    Screenshot: https://prnt.sc/hPLzQyn4kCav

    Removing the featured image and then trying to save the page/post again seems to work.

    Please can this be tested on your end and let me know whether it is a bug in Elementor. I believe it is and no other plugins are causing a conflict with Elementor.

    Thank you,
    Javed

Viewing 1 replies (of 1 total)
  • Plugin Support Milos

    (@miloss84)

    4 hours, 40 minutes ago

    Hi there,

    Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/ I’d also suggest you check out Elementor Community Group on Facebook.

    We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

    WordPress.org rules state that commercial products are not supported here.

Viewing 1 replies (of 1 total)

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