Elementor doesn’t even start in plugin

  • Resolved nautacol

    (@nautacol)


    5 years, 5 months ago

    Hi,

    I’ve got a header made with plugin, but since I updated Elementor I don’t have access to the page design. When I click on it, Elementor freezes at starting screen as the image below shows. My best shot is the page has been corrupted when Elementor updated. When I create a new page with plugin, Elementor goes up normally and everything is fine. So I drop the header and started from scratch, seemed worked fine, I saved the page again and now, when I needed to add some other funcionality, the same darn problem reappeared.

    Any clue to recover funcionality or workaround?

    https://pasteboard.co/Jy5yrjo.jpg

    ::Facts::
    Wordpress 5.5.2
    Storefront 2.8.0
    Elementor 3.0.12
    Elementor – Header, Footer & Blocks 1.5.3
    Page settings: https://pasteboard.co/Jy5Apv0.jpg

    Please, your help.

    Nautacol

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter nautacol

    (@nautacol)

    5 years, 5 months ago

    I get through this in the following order:

    1. I put Elementor in safe mode.
    2. I regenerated CSS files.
    3. Synchronized libraries.
    4. I went again to edit my header. The header couldn’t be edited. I got thrown to main pages section.
    5. I deactivated Elementor safe mode.
    6. Regenerated CSS files and Synced libraries again.
    7. And voilá! finally I was allowed to edit again the header. It was in terrible mess, but after a saving and visualization, things got arranged again.

    I don’t know with certainty what it did the trick though. I write this for further analysis.

    Nautacol.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    5 years, 5 months ago

    Hello @nautacol

    Glad that the issue is resolved at your end.

    Sometimes, the cache stored might cause this issue.

    Also, this might have solved this – https://wpastra.com/docs/how-to-refresh-wordpress-permalinks/

    But thanks for the information, it will help us.

    Have a nice day!

    Regards,
    Rahul.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Elementor doesn’t even start in plugin’ is closed to new replies.