Elementor crashes when using WooCommerce

  • Resolved tomoe6meifu

    (@tomoe6meifu)


    4 years, 11 months ago

    Hello. Elementor doesn’t work when installing WooCommerce plugin. “The preview could not be loaded.”

== Server Environment ==
Operating System: Linux
Software: Apache/2.4.29
MySQL version: Percona Server (GPL), Release ’33’, Revision ‘6517692’ v5.7.30-33
PHP Version: 8.0.3
PHP Max Input Vars: 3000
PHP Max Post Size: 5000M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected

== WordPress Environment ==
Version: 5.7.2
Site URL: https://sushi-geroy.ru
Home URL: https://sushi-geroy.ru
WP Multisite: No
Max Upload Size: 5 ГБ
Memory limit: 1024M
Permalink Structure: /%postname%/
Language: ru-RU
Timezone: 5
Debug Mode: Inactive

== Theme ==
Name: OceanWP
Version: 2.0.8
Author: Nick
Child Theme: No

== User ==
Role: administrator
WP Profile lang: ru_RU
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:88.0) Gecko/20100101 Firefox/88.0

== Active Plugins ==
Elementor
Version: 3.3.0-dev8
Author: Elementor.com

Elementor Beta (Developer Edition)
Version: 1.1.1
Author: Elementor.com

Envato Elements
Version: 2.0.8
Author: Envato

Google Ads & Marketing by Kliken
Version: 1.0.7
Author: Kliken

Jetpack by WordPress.com
Version: 9.7
Author: Automattic

Ocean Extra
Version: 1.7.5
Author: OceanWP

Really Simple SSL
Version: 4.0.15
Author: Really Simple Plugins

WooCommerce
Version: 5.3.0
Author: Automattic

WP Super Cache
Version: 1.7.3
Author: Automattic

== Elementor – Compatibility Tag ==

Envato Elements: Incompatible

== Elements Usage ==

wp-page : 2
heading : 1
image-carousel : 1

== Log ==

Log: showing 5 of 52021-05-26 00:42:41 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.2.3’,
‘to’ => ‘3.3.0-dev8’,
)]
2021-05-26 00:42:42 [info] elementor::elementor_updater Started
2021-05-26 00:42:42 [info] Elementor/Upgrades – _on_each_version Start
2021-05-26 00:42:42 [info] Elementor/Upgrades – _on_each_version Finished
2021-05-26 00:42:42 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.2.3’,
‘to’ => ‘3.3.0-dev8’,
)]

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • victoros

    (@victoros)

    4 years, 10 months ago

    Hi, “The preview could not be loaded.” happens when you try to edit the shop page /other archive pages directly. In order to edit them with Elementor, you need to Create a Template for those pages and edit them from the Template.

    Assign a blank page for these templates and assign the blank page for the shop\blog role.

    Hope it helps.

    If I understood the issue incorrectly, I’ll be glad to continue helping you.

Viewing 1 replies (of 1 total)

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