• Resolved anestis

    (@anestis)


    I have a site built largely on the elementor platform. The side bar for the elementor controls and container options just hangs. This is the case for safe mode, on any page regardless of complexity and even regardless of browser (tested on edge and chrome). I’ve even reverted to 4.1.2 from 4.1.3.

    Can someone pls suggest a fix or help diagnose further.

    The page I need help with: [log in to see the link]

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  • Plugin Support Milos

    (@miloss84)

    Hi there,

    Thank you for contacting us.

    The most common culprit behind this is a lack of PHP memory on your server. Elementor is highly resource-intensive, and when loading the editor with the newer container structures, the server can run out of memory and silently crash the loading script. To fix this, you can easily increase your PHP memory limit by opening your wp-config.php file via FTP or cPanel and adding define('WP_MEMORY_LIMIT', '512M'); right before the “stop editing” line.

    <span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>If memory isn’t the issue, Elementor includes a built-in fallback setting for servers that struggle to process its loading requests. You can enable it by going to Elementor > Settings > Advanced in your WordPress dashboard, finding the Switch Editor Loader Method option, and setting it to Enable. </span>

    If the panel still hangs after trying these steps, you can get an exact diagnosis by right-clicking the screen while the editor is loading, selecting Inspect, and opening the Console tab. Any red error messages you see there such as a “500 Internal Server Error” (confirming a memory issue) or a “403 Forbidden” error (meaning a server firewall like ModSecurity is blocking the connection), will tell us exactly what to do next.

    Give the memory limit and loader method a try first, and let me know how it goes!

    Best regards,

Viewing 1 replies (of 1 total)

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