Elementor and SG-Optimizer conflict

  • Resolved dcrosbie

    (@dcrosbie)


    7 years, 6 months ago

    When I have the SG Optimizer plugin activated and I try to edit a page with Elementor Page Builder, I get a messed up version of the page. I don’t see the usual Elementor sections etc, but instead see a bunch of icons and code type stuff that I am not supposed to see, not the usual visual builder. I have a screenshot of the issue but no where to upload the file to this support forum. If I disable the SG Optimizer plugin then I can edit with Elementor again no problem.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    7 years, 6 months ago

    Hi,

    We’ve patched version 5.1.0, because there was a bug when a user try to edit the page with Elementor, so I’ve reinstalled the plugin and now everything is ok.

    Please check and let us know if you have any other issues.

    Regards,
    Stanimir

    Thread Starter dcrosbie

    (@dcrosbie)

    7 years, 6 months ago

    I unistalled and reinstalled the plugin and same problem. And when I look at the plugin on wordpress it says the plugin has not been patched in a week so… not sure if your patch made it to the wordpress repository?

    Either way, after uninstalling and reinstalling, I still see the weird characters when I try to edit a post or a page.

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    7 years, 6 months ago

    Could you add screenshots please?

    Also please make sure that you have deleted your browser cache

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    7 years, 6 months ago

    Please, update the plugin to 5.1.1 once we release it in few days. We’ve added patch in the upcoming version.

    Thread Starter dcrosbie

    (@dcrosbie)

    7 years, 5 months ago

    I have upgraded the SG Optimizer plugin and things seem to be working as expected now.

Viewing 5 replies - 1 through 5 (of 5 total)

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