Elementor

  • mkli79

    (@mkli79)


    2 days ago

    Hello, I am a webdesigner and I use Figma and free WP Elementor.

    I always have problem while I am working on a page and after add some content the Elementor does not save my page so I am loosing all my work.

    I have done most of the following things:

    • Deactivate all the plugins
    • Change Theme
    • Ue a few plugins.

    Can you help me?

    For long I was working fine and created more than 5 web site with WP Elementor and Figma.

    Thanks

    Marina

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rica

    (@ricav)

    1 day, 12 hours ago

    Hi there,

    To help narrow down what is causing the save issue, could you check your browser’s developer console while attempting to save the page?

    Here is how to check:

    1. Right-click anywhere on the page and click Inspect, or press F12 (Cmd + Option + I on Mac).
    2. Open the Console tab and click Save in the editor.

    Look for any red error codes:

    • Error 403 (Forbidden): The server or a security firewall (like ModSecurity) is blocking the save request.
    • Error 500 (Internal Server Error): The server is running out of resources (such as hitting the PHP memory limit).

    If you see either of these, I recommend reaching out to your hosting provider first. Let them know the exact error code you’re receiving so they can check the server logs and adjust the security or resource limits on their end.

    Hope this helps!

    Kind regards,

    Thread Starter mkli79

    (@mkli79)

    1 day, 8 hours ago

    Hello Rica thank you for your reply.

    I checked the paage in the console and does not appear any of the above mistakes.

    Shall I get in touch with my server now?

    Marina

    Plugin Support Rica

    (@ricav)

    13 hours, 1 minute ago

    Hi Marina,

    Yes, reaching out to your hosting provider is a great next step.

    Since no obvious browser console errors appeared during saving, ask your web host to check the following on the server side while you attempt to save:

    • Server Logs: Check the server’s error and access logs for any blocked requests or warnings at the exact time you try saving in Elementor.
    • PHP Limits: Ensure your environment meets Elementor’s recommended specifications (minimum 256MB PHP Memory Limit, max_input_vars set to 3000+, and max_execution_time set to 300).
    • ModSecurity / WAF: Confirm whether a Web Application Firewall or ModSecurity rule is silently blocking the REST API / admin-ajax requests without throwing a standard browser console code.

    Let us know what your host finds!

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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