Dear @lschreyer,
Thanks a lot for reaching out.
Could you please share with us any screenshot showing the icons.
Also kindly ask you to send us the screenshot from the Display Rules section, please?
You can retrieve it from here:
https://help.popup-builder.com/en/article/retrieve-the-system-information-file-19wirum/
Please send it via wetransfer.com using the link retrieving option.
Like this: https://prnt.sc/qr3ntv
Looking ahead to hearing from you soon.
Best,
Popup Builder Team
Hi, here is the info:
https://we.tl/t-WBswAiLz6H
I also have another problem:
Some popups show up immediatly after the page is loaded.
I have set up several popups to show after a button is clicked. They all have the same settings, I checked several times, but some show up immediately after loading, see this URL:
https://www.schreyer-schornstein.de/schornsteinsysteme/fblask/
How can I stop it from showing up without clicking on the button?
Thanx!
Louis
Dear @lschreyer,
Thanks a lot for sharing the system information file.
Could you please share with us any screenshot showing the icons as well?
Also concerning the issue with popup events:
Kindly ask you to share with us screenshots from popup’s “Events” section.
Thanks a lot,
Popup Builder Team
