Editing probems with Elementor Editing

  • Resolved letteredloreco

    (@letteredloreco)


    2 weeks, 4 days ago

    I am not sure where to get help for this, but here’s the run down. I have a wordpress website, hostinger as the host, and elementor as the editor. I have tried using a template through astra and edit it to my needs. However, after the theme is chosen and I edit and publish to save, I switch pages and when I go back to the original page i edited, all of the edits disappear. I have tried this dozens of times and I’m at the end of my rope. It feels like I paid almost 200 dollars for four years for nothing. I really need some help with live support. Can someone please help me?

    I followed this tutorial on youtube: https://youtu.be/0myoSPfSL2c?si=a2f6l2Njqe-O5_zp

    The page I need help with: [log in to see the link]

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  • Plugin Support Rica

    (@ricav)

    2 weeks, 2 days ago

    Hi @letteredloreco,

    Thank you for providing the detailed information. I understand how frustrating it must be to repeatedly make changes to your website, only to have them disappear afterward.

    Based on what you described, the most efficient way to resolve this would be to restore your website to a backup from before the issue started, if a suitable backup is available. Since your website is hosted with Hostinger, I recommend contacting their support team to check whether they have a recent backup and can assist you with restoring the website.

    Once the website has been restored, you can try making the changes again and check whether they are properly saved and retained.

    Kind regards,

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