Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi Mobsey,

    Thanks for the report. It might be a a bug in the plugin.

    We will investigate the issue and get back to you soon.

    Thanks.

    Hi Mobsey,

    We found the reason of the issue – it’s a bug in our plugin. We should process “&” characters in URLs in a special way to prevent such issues.

    We will fix it in the next version of the plugin, which will be issued in a few weeks.

    Sorry for the troubles caused by this.

    Thanks.

    Thread Starter mobsey

    (@mobsey)

    Hi Makfruit,

    That’s fantastic!I am glad you found a solution and thankyou. However can you please provide me with a solution in the meantime that comes quicker than the update in 4 weeks time?

    I ask this because for the next 4 weeks I cannot get my sitemap indexed which means my products are not showing on Google or Google search results. This is a BIG blow to my business at present. I’m asking for a quicker turn around on this issue if possible please.

    Kind regards,
    Steve

    Hi Steve,

    As a workaround, you can remove the “&” symbol from the product titles in your store. As far as I can see, there is only one such product so the fix should be easy for you. You can replace it with “and”, I think.

    Thanks.

    Thread Starter mobsey

    (@mobsey)

    Thanks Makfruit. That’s brilliant. I’ve done that and it works fine now.
    Kind regards,
    Steve

    makfruit

    (@makfruit)

    Hi Steve,

    We fixed the issue in the new version of the plugin (v 3.1). It’s released so please update the plugin and the problem should be fixed.

Viewing 6 replies - 1 through 6 (of 6 total)

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