Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor richardgabriel

    (@richardgabriel)

    Hello,

    There are other related threads, with a lot of advice on this issue. I’m not sure if you’re read them, but essentially this means:

    – You have a conflict with another plugin or your theme that is using the same javascript (jquery and cycle2),
    – Your theme is not outputting javascript correctly (manually including jquery or not using wp_head and wp_footer will cause issues),
    – You aren’t displaying multiple testimonials (it won’t transition unless more than one is output.)

    If you have a conflict, you can try triggering the javascript manually by using a snippet such as this one:
    http://pastie.org/8905148

    Owners of the Pro plugin can receive hands on support and installation support, which is handled separately through GoldPlugins.com.

    I hope that is helpful!

    Best,
    Richard

    Plugin Contributor richardgabriel

    (@richardgabriel)

    Took a quick look at your site, it is definitely a JS conflict.

    Look at your source, you have approx 20 different scripts being loaded. The problem is that your theme is manually including it’s own version of jQuery, instead of using the one included with WordPress, and has jquery’s no conflict mode enabled (so you are getting the standard $ is not a function errors.)

    It looks like you also have multiple slider javascript libraries included, which may be causing issues.

    If you are the theme developer, I recommend removing the manually included jquery 1.6.4 and making sure noconflict is not enabled. That’s about all the help I can provide, from here!

    Best,
    Richard

    Thread Starter francisco20

    (@francisco20)

    I need to ask you another thing but he needs to be by email

    Plugin Contributor richardgabriel

    (@richardgabriel)

    Sure — do you have our address?

    Thread Starter francisco20

    (@francisco20)

    how can I remove the jquery1.6.4?

    If you are the theme developer, I recommend removing the manually included jquery 1.6.4 and making sure noconflict is not enabled. That’s about all the help I can provide, from here!

    Thread Starter francisco20

    (@francisco20)

    and tell me where can I put this code

    If you have a conflict, you can try triggering the javascript manually by using a snippet such as this one:

    http://pastie.org/8905148

    Plugin Contributor richardgabriel

    (@richardgabriel)

    Hey fransisco!

    Well, if you’re the developer I don’t think I would need to tell you, so this might be dangerous advice.

    You are going to want to look in your theme’s header and footer files, and maybe its functions file, and determine where exactly the various includes come from. There are a lot of different ways to do it, but I’m guessing yours is hardcoded in one of those 3 areas.

    You will want to add the code I’ve shown in pastie to your footer file, below all of your script includes, above the body closing tag.

    However, I really don’t recommend doing this if you aren’t the theme developer. Its likely that you can break things by making edits to files you don’t fully understand and I can’t provide support for those sorts of changes!

    Best of luck,
    Richard

    Thread Starter francisco20

    (@francisco20)

    I have fix it using this code

    Straight after <?php wp_head(); ?> in header.php
    <script>var $ = jQuery.noConflict();</script>

    http://walshaw.pureii.co.uk/

    Plugin Contributor richardgabriel

    (@richardgabriel)

    Hey fransisco!

    Thanks! I’m going to mark this topic resolved, and I will add this to our FAQs in case anyone else needs this info.

    Best,
    Richard

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Easy testimonials not rotate’ is closed to new replies.