• Resolved Bree

    (@lifesgood)


    Hi, Great plugin. Thanks for making it.

    I have noticed that with the EA Filterable Gallery that the first image you click on kind of makes it hard to click on the previous/next arrows. You have to click once and then click again.

    This is a link to a test site: http://test.breezymedia.biz/test/

    It happens on another site of mine too.

    Any suggestions?

    The only plugins I have installed are Elementor, Elementor Pro, and this one.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rafin

    (@rafinkhan)

    @lifesgood,

    Hi, there. It looks like a conflict with another Plugin you are using called Colorbox. Its script is loading for some reasons. That’s why Filterable Gallery isn’t working properly.

    Can you please try deactivating the plugin and check again? Let me know how it goes.

    Thank you.

    Thread Starter Bree

    (@lifesgood)

    Hi, thanks so much for your quick response!

    I only have the 3 plugins installed that I mentioned – Elementor, Elementor Pro and Essential Addons for Elementor.

    Thread Starter Bree

    (@lifesgood)

    Update: I think the Colorbox is part of the theme – which I can’t change. Do you have any suggestions for fixing this?

    Plugin Author Rafin

    (@rafinkhan)

    @lifesgood,

    Hi, there. Please contact your theme support regarding how to disable the Colorbox. Or you can switch to a different theme to make it work.

    Thank you.

    Thread Starter Bree

    (@lifesgood)

    Hi thank you, but I can’t switch the theme (have spent 8 months customising it) or disable colorbox as it is required for the theme. Is there any way I can get it to work with the EA Filterable Gallery? Thanks in advance for your help.

    Plugin Author Rafin

    (@rafinkhan)

    @lifesgood,

    Unfortunately, we are unable to help you out on this any further aside from the suggestions we have made. If the colorbox script is turned off, then it would work.

    I hope you understand. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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