Duplicator won’t install my site

  • Resolved multimediocrity

    (@multimediocrity)


    1 week ago

    Hi Duplicator, I’ve been using you for years across dozens of sites. Today I tried to duplicate a site and when I went to install it, the installer seems… broken? The buttons don’t work, the fonts are all off, and it’s not responding to my input. Is this a known issue? How do I fix it?

    It’s happening with every backup I try and on multiple sites. Not sure what’s up. I checked PHP version, too, and that’s not the problem.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    1 week ago

    Hi @multimediocrity ,

    We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in WordPress.org forums for security reasons.

    To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

    https://duplicator.com/contact/?form=1

    Looking forward to hearing back from you.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    1 day, 6 hours ago

    Hi @multimediocrity ,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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