Hello,
Can you please activate that plugin and leave here a note that you did it in order to let me check the problem?
By the way, you can create a staging site for troubleshooting purposes, here is an extensive tutorial on this topic:
https://athemes.com/tutorials/how-to-setup-a-wordpress-staging-site/
Kind Regards, Roman.
It’s activated…. I couldn’t create a staging site, so it’s running on my official site…
Hello,
It looks like your original product image slider is created with the WPB Product Slider plugin. So you can try to deactivate it, if you have it activated.
Kind Regards, Roman.
That’s the point. I need to use the slider!
The original one is the other gallery… it isn’t working on mobile devices so I’m trying to replace it.
Hello,
Did you try to deactivate the WPB Product Slider plugin?
Kind Regards, Roman.
as I said….I need to use the slider! I have to deactive the other gallery! 🙁
Hello,
as I said….I need to use the slider! I have to deactive the other gallery!
You mentioned CI WooCommerce Product Gallery Slider plugin in your first post of this topic.
As far as I see, “the other gallery” comes from WPB Product Slider plugin, so I suggested you to deactivate it.
Kind Regards, Roman.
I can’t find it on my plugins list 🙁
How can I deactivate it? Is there another way?
Okay, it looks like it requires close inspection. As an option, you can find a reputable freelancer on Upwork for this kind of service (it’ll cost some money though) since additional plugin issues go beyond our support, unfortunately. Hope for your understanding.
Kind Regards, Roman.
