Duplicated orders issue

  • Resolved webdizajn

    (@webdizajn)


    4 years, 8 months ago

    I am having an issue where orders are duplicated in Woocommerce. At random times the most recent orders will be duplicated, new orders are created and new purchase confirmation e-mails fired as if they were, in fact, new orders.
    The duplicates are created sometime hours or even days after the original.

    I installed loco translate plugin since site did this, and I transleted woocomerce text. That could be the problem?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    4 years, 8 months ago

    Hi @webdizajn,

    At first glance, this issue seems to be caused by a theme or plugin conflict.

    As it happens at random times I would suggest setting up a staging site and troubleshoot the issue from there.

    You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin. Link: https://wordpress.org/plugins/wp-staging/.

    Ideally, you’d need to run a full conflict test by taking the steps indicated on our guide on conflict testing, please see: https://docs.woocommerce.com/document/woocommerce-self-service-guide/.

    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    4 years, 8 months ago

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution for this issue!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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