Duplicate submitted data at the crm

  • Resolved ahmad farid

    (@ahmad-farid)


    7 years ago

    Dear sir the plugin was working nice, but after updating it to the latest version i noticed that the submitted data are added 3 times at the CRM lead

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author alexacrm

    (@alexacrm)

    7 years ago

    Hi @ahmad-farid

    our code does retry when transient errors are generated by Dynamics 365/CDS. Those errors can be generated by plugins or actions that do not rollback in which case it’s possible to get duplicate submissions. If you can consistently reproduce the problem, please set logging level Debug on About tab, submit the form that results in a duplicate, then go back to About tab, set logging back to notice or error; then download the log file and send it to support@alexacrm.com. We can have a quick look to see what might be causing the issue.

    Thanks
    George

    Thread Starter ahmad farid

    (@ahmad-farid)

    7 years ago

    Thanks i figured out the problem, it is from the site origin builder when i used another builder “Muffin builder” the problem disappeared thanks for your help and thanks for your great plugin

    Plugin Author alexacrm

    (@alexacrm)

    7 years ago

    @ahmad-farid

    Great to hear you have it resolved!

    Cheers

Viewing 3 replies - 1 through 3 (of 3 total)

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  • 3 replies
  • 2 participants
  • Last reply from: alexacrm
  • Last activity: 7 years ago
  • Status: resolved