Duplicate locations

  • dagigt

    (@dagigt)


    9 years, 4 months ago

    I’m also encountering the same problem. I tried removing all the locations and imported them again through the CSV manager but same thing. I have 2 copies of each location. I have carefully checked my CSV file so I don’t have any duplicates on my end.
    Please let me know what’s going on as soon as possible as I am on a deadline to go live.

    Thank You.

    P.S. It is a great add on

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Tijmen Smit

    (@tijmensmit)

    9 years, 4 months ago

    Hi,

    Support for paid add-ons is only through the support page.

    Did the import timeout, and did you then upload the same file again?

    Can you open a support ticket here, and if possible include the CSV file you are trying to upload. Does it also happen with all other plugins disabled?

    Thread Starter dagigt

    (@dagigt)

    9 years, 4 months ago

    Hi, I’m still eagerly waiting for response your comment about the server. I look forward to your reply as this is time sensitive.

    Thank you

    Plugin Author Tijmen Smit

    (@tijmensmit)

    9 years, 4 months ago

    1 ) I responded yesterday after you send your message through the support system, but haven’t received a response back. It does show me you viewed the message I send to you.
    2 ) Different time zones means I sleep sometimes, and simple don’t work.
    3 ) Helping you on two different platforms doesn’t work. As I said before, the form here is not for support for paid add-ons, this is.

    Thread Starter dagigt

    (@dagigt)

    9 years, 4 months ago

    I had responded to your email yesterday and didn’t hear back from you. That’s why I wrote on here in case you didn’t see the email. I’m sorry if I came on to strong, that was not my intention 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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