• Resolved lottieveronica

    (@lottieveronica)


    My media library keeps adding duplicate files – they will be scaled versions of the file I am uploading.
    File name: MCM-Walnut-Side-Tables-description-12-scaled.jpg is one of over 12 of the same original MCM-Walnut-Side-Tables-description.jpg.

    I have Smush installed. I don’t know if it is the culprit. What I have found is if I try and edit the photos while they are uploading, it definitely triggers more duplicates.
    I have tried uploading from my products page (WooCommerce) and it seems worse. Sometimes I get duplicates there that don’t show up in the gallery view. I have tried using just the gallery and not touching my computer while the photos upload. This helps a bit, but not always. I delete what I can, but occasionally I will set one of the duplicates as the image I want, and then, of course once I delete it, it’s gone. If it is the main image this causes other headaches (my Facebook shop doesn’t have a main image, nor does my website shop).
    I can’t say how long this has been happening, but for several months. I am tired of it…
    I have seen the suggestion to turn off all plugins and then turn them back on and upload photos each time I turn one on, plus backing up my site first. I hope to find someone who can suggest one of the plugins that may be causing this. I will start with Smush, but then I wonder if I am going to run into issue with too large of a file?… Not a programer, so please excuse my explanation.

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  • Plugin Support bindlegirl (a11n)

    (@bindlegirl)

    Hi @lottieveronica !

    What you are describing doesn’t sound like a WP Job Manager issue. The recommendation to try disabling plugins is a good one and the usual first step in debugging WordPress issues so I would also recommend you start with that.

    If you confirm your suspicion that Smush is causing this, I recommend you reach out to the plugin authors.

    Thread Starter lottieveronica

    (@lottieveronica)

    Thanks, not sure how I got redirected to this feed…

Viewing 2 replies - 1 through 2 (of 2 total)

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