• Resolved John Anderson

    (@andersjp)


    Hi

    I am trying to display our products in a single column when viewed by a mobile device. I have used the shortcode [products limit=”-1″ tag=”live” orderby=”date” order=”asc” columns=”1″]

    However they keep displaying in 2 columns which then has an impact on how it appears.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • MayKato

    (@maykato)

    Hello,

    Could you share the specific page URL as well as a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thread Starter John Anderson

    (@andersjp)

    It is on the front of the site

    https://www.fizzcompetitions.com

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.fizzcompetitions.com
    Site address (URL): https://www.fizzcompetitions.com
    WC Version: 5.2.0
    REST API Version: ✔ 5.2.0
    WC Blocks Version: ✔ 4.9.1
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 2.1.5
    Log Directory Writable: ✔
    WP Version: 5.7.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: ✔
    WP Cron: ✔
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.41 (Unix)
    PHP Version: 7.2.33
    PHP Post Max Size: 64 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 7.19.7
    NSS/3.44
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.1.48-MariaDB
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.2.0
    WC Database Prefix: wp_
    Total Database Size: 129.58MB
    Database Data Size: 97.72MB
    Database Index Size: 31.86MB
    wp_woocommerce_sessions: Data: 1.44MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.22MB + Index: 0.09MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 11.52MB + Index: 7.55MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 6.52MB + Index: 4.03MB + Engine InnoDB
    wp_adl_lp_templates: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_cartflows_ca_cart_abandonment: Data: 0.23MB + Index: 0.02MB + Engine InnoDB
    wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cmplz_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
    wp_comments: Data: 1.52MB + Index: 0.77MB + Engine InnoDB
    wp_expm_hiiden_content: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_expm_maker: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_expm_maker_pages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_find_and_replace: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_grp_google_place: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_grp_google_review: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 3.52MB + Index: 0.13MB + Engine InnoDB
    wp_postmeta: Data: 37.52MB + Index: 6.03MB + Engine InnoDB
    wp_posts: Data: 14.52MB + Index: 0.48MB + Engine InnoDB
    wp_sfa_abandoned_carts: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
    wp_simple_history: Data: 1.36MB + Index: 0.38MB + Engine InnoDB
    wp_simple_history_contexts: Data: 5.02MB + Index: 3.69MB + Engine InnoDB
    wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_usermeta: Data: 2.52MB + Index: 1.97MB + Engine InnoDB
    wp_users: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
    wp_user_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_lottery_log: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
    wp_wc_lottery_pn_log: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
    wp_wc_lottery_pn_reserved: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.17MB + Index: 0.20MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wdp_orders: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wdp_order_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wdp_rules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 0.23MB + Index: 0.08MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.50MB + Index: 0.14MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 1.52MB + Index: 0.63MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.50MB + Index: 0.23MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 361
    custom_css: 2
    customize_changeset: 27
    elementor_library: 10
    nav_menu_item: 30
    oembed_cache: 38
    page: 17
    post: 9
    product: 47
    revision: 1137
    shop_coupon: 130
    shop_order: 1587
    um_directory: 1
    um_form: 3
    user_registration: 1
    vtmax-rule: 1
    wp_block: 1
    xlwcty_thankyou: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (37) ###
    
    SB Welcome Email Editor: by Sean Barton – 4.9.2
    ManageWP - Worker: by GoDaddy – 4.9.8
    Advanced Dynamic Pricing for WooCommerce: by AlgolPlus – 3.2.2
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.39
    All-in-One WP Migration: by ServMask – 7.40
    Buy one get one free PRO: by PI Websolution – 1.4.16
    Disable WooCommerce Bloat: by ospiotr – 2.4.4
    Elementor Pro: by Elementor.com – 3.2.1
    Elementor: by Elementor.com – 3.1.4
    Site Kit by Google: by Google – 1.30.0
    HubSpot for WooCommerce: by MakeWebBetter – 1.0.8
    HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 7.52.143
    Nextend Social Login: by Nextendweb – 3.0.27
    PowerPack Pro for Elementor: by Team IdeaBox - PowerPack Elements – 2.3.1
    Paytriot Payment Gateway for Woocommerce: by Hassan Ali – 1.0.0
    Really Simple SSL: by Really Simple Plugins – 4.0.13
    Simple History: by Pär Thernström – 2.42.0
    Trustpilot-reviews: by Trustpilot – 2.5.823
    WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.1.1
    SB Welcome Email Editor: by Sean Barton – 4.9.2
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.11
    WooCommerce Blocks: by Automattic – 4.9.1
    NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.14.0
    WooCommerce Stripe Gateway: by WooCommerce – 5.1.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
    WooCommerce Lottery Pick Number: by wpgenie – 2.0.4
    WooCommerce Lottery: by wpgenie – 2.0.3
    WooCommerce: by Automattic – 5.2.1
    StoreCustomizer: by Kaira – 2.2.9
    Wordfence Assistant: by Wordfence – 1.0.7
    Wordfence Security: by Wordfence – 7.5.2
    Yoast SEO: by Team Yoast – 16.1.1
    WP Mail SMTP: by WPForms – 2.7.0
    WP Rollback: by Impress.org – 1.7.1
    Smush: by WPMU DEV – 3.8.4
    WP Super Cache: by Automattic – 1.7.2
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.8.5
    
    ### Inactive Plugins (8) ###
    
    Buy one get one free: by PI Websolution – 1.9.6
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.6
    FiboSearch - AJAX Search for WooCommerce: by Damian Góra – 1.9.0
    Hotjar: by Hotjar – 1.0.9
    Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): by WebToffee – 1.7.5
    Product Time Countdown for WooCommerce: by ProWCPlugins – 1.4.8
    WP-Cron Control: by Thorsten Ott
    Erick Hitter
    Automattic – 0.7.1
    
    WP Crontrol: by John Blackbourn & crontributors – 1.10.0
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    ManageWP - Worker Loader: by GoDaddy –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    lottery (lottery)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: ❌ Page not set
    Basket: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: ❌ Page does not contain the [woocommerce_my_account] shortcode.
    Terms and conditions: #287 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Varia
    Version: 1.6.0
    Author URL: https://automattic.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 23,719
    Oldest: 2021-03-15 20:20:39 +0000
    Newest: 2021-04-15 17:02:28 +0100
    
    Pending: 7
    Oldest: -0001-11-30 00:00:00 +0000
    Newest: 2021-04-16 01:14:41 +0100
    
    ### Status report information ###
    
    Generated at: 2021-04-15 17:04:59 +01:00
    
    Thread Starter John Anderson

    (@andersjp)

    Had to change the site so that it displays correctly. In the meantime I have a screen grab of how it displays on a mobile view. It shows it in two columns yet the shortcode is set up for 1 column only.

    https://www.fizzcompetitions.com/wp-content/uploads/2021/04/mobile-look.jpg

    Plugin Support Senff – a11n

    (@senff)

    Hey @andersjp

    The way the products are displayed is mainly determined by Elementor. For this particular block/section, it looks like everything is specifically set to be shown in 2 columns, regardless of screen size.

    I would suggest to check the Elementor settings of this block and see if there is an option to make it show in 1 column for smaller screens.

    If you can’t find that, I’d recommend to check this with Elementor’s support team.

    MayKato

    (@maykato)

    Hi @andersjp

    I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have any other questions, please feel free to open a new topic.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Dsiplay products in single column’ is closed to new replies.