Dropdown selection doesn´t appear | WordPress.org

Resolved dianasantos42
(@dianasantos42)

3 years, 10 months ago

Hi,

For forms, I am using Forminator and I insert the shortcode in Popup Maker.
I have tried several combinations of Z-Index between these two plug-ins, but the same parameters in different languages give different results. On the page I sent, you will see that when you click the button and select “Land” the dropdown doesn´t appear, but if you switch to the English language all the forms are working.

After systematic trials, I was able to make this page work, but when that is the case other languages stop working.
Does it have any solution?

Thanks!

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Maria T
(@mariatogonon)

3 years, 10 months ago
Hello @dianasantos42,

We do apologize for the inconvenience this has caused.

I checked your page and I see the issue. I then noticed that the page is loading some cached files.

Can you try the following for us?
- Clear out any browser, WordPress, server, database, and CDN caches you have.
- Retest using a private or incognito window with no active browser extensions.
- Learn more about what to do if you don’t see your changes.
https://wordpress.org/support/article/i-make-changes-and-nothing-happens/

Additionally, please try to disable asset caching under your Popup Maker > Settings > Misc and then re-check the site. Demo screencast: https://share.getcloudapp.com/bLukzNZy

If that doesn’t makes any difference.

Please could you check out this troubleshooting guide link here: Test if a Plugin or Theme Interferes with Popup Maker

We hope it goes well for you.

If you have questions, let us know.

Have a great day!
Thread Starter dianasantos42
(@dianasantos42)

3 years, 10 months ago

Hi Maria,

Thank you very much for your help.

We just disabled the asset cache and everything started working fine.

Have a nice day!

Bel
(@belimperial)

3 years, 10 months ago

Hi @dianasantos42

Awesome! We’re happy to help.

Hey, if you have a moment, could you please rate and review the plugin?

We’d appreciate sharing your experience with everyone.

Have a great day 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Dropdown selection doesn´t appear’ is closed to new replies.

3 replies
3 participants
Last reply from: Bel
Last activity: 3 years, 10 months ago
Status: resolved