Dropbox content errors after backup

  • Resolved n1fdadmin

    (@n1fdadmin)


    9 years ago

    I recently noticed error indications on my backups after they have completed and been sent to Dropbox. The errors are indicated next to the Dropbox icons on the Existing Backups tab. I only see the errors on full backups. They one of the following –

    “Content Problems” or
    “(Not Finished)”

    This just began happening as of a full backup on May 11 at 2a. I believe that this problem may be related to the most recent Updraft Plus Pro update.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter n1fdadmin

    (@n1fdadmin)

    9 years ago

    I am also geting incomplete file errors when I try to do a full restore from the problem backups.

    Plugin Contributor bcrodua

    (@bcrodua)

    9 years ago

    Hi,

    Please could you send us a copy of the latest backup log?
    This is available through the UpdraftPlus Existing Backups tab.

    The contents will be too long to post here directly, but you can use an online service such as Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter n1fdadmin

    (@n1fdadmin)

    9 years ago

    Here’s a DB link to the log ….
    https://www.dropbox.com/s/mb95uxs3ven3f3k/log.de184d938667.txt?dl=0

    Plugin Contributor DNutbourne

    (@dnutbourne)

    8 years, 12 months ago

    Hi,

    Apologies for the delay.

    The log that you sent indicates that the backup completed.

    Are there any other logs for uncompleted backups available?

    Thread Starter n1fdadmin

    (@n1fdadmin)

    8 years, 12 months ago

    Thank you for looking into this. The problem seems to have stopped happening for now so there probably is not much we can do. I will let you know if I see it again.

    Best,
    Fred

    Plugin Contributor DNutbourne

    (@dnutbourne)

    8 years, 12 months ago

    Hi Fred,

    It is possible that there was a temporary connection issue with Dropbox.

    I will mark this as resolved for now, but let us know if the issue crops up again.

Viewing 6 replies - 1 through 6 (of 6 total)

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