Drop down not displaying (new)

  • Resolved tconner2311

    (@tconner2311)


    10 years, 10 months ago

    Hi all,

    I have the same issue as in the other thread that went unanswered due to the disappearance of the original poster.

    I installed the plugin on my woocommerce site and on our checkout page it is displaying the “Where did you hear about us?,” but not the dropdown to choose it despite my having enabled on the back end.

    WP 4.2.3
    Woo 2.2.11

    Thanks for any help!
    Tim

    https://wordpress.org/plugins/woocommerce-hear-about-us/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author PieterC

    (@siteoptimo)

    10 years, 10 months ago

    Hey Tim,

    I just checked over here and it appears that everything seems to be functioning properly. We are using the same set-up as you.

    Could you please provide us with a link to your website, so we can check it out for you?

    Thanks!

    Koen
    SiteOptimo.com

    Thread Starter tconner2311

    (@tconner2311)

    10 years, 10 months ago

    Hi Koen,

    Thank you for looking into this. Please check out our site at http://www.tobreak.com. I have activated the plug-in but have not made it required (because I want customers to be able to make a purchase without getting stuck).

    Please let me know if you need anything else, and thanks again.
    Tim

    Plugin Author PieterC

    (@siteoptimo)

    10 years, 10 months ago

    Hi Tim,

    I think I found your problem. Your screen.css file is hiding every select in every form in your .main-content. That’s why the hear about us dropdown isn’t showing. Click here for a screenshot.

    If you fix that, your problem is gone!

    Kind regards,

    Koen

    Thread Starter tconner2311

    (@tconner2311)

    10 years, 10 months ago

    Koen,

    Thank you for your time and insight. I’ll pass this along to our webmaster, as it is above my knowledge level.

    I’m looking forward to using this plugin!

    Tim

    Plugin Author PieterC

    (@siteoptimo)

    10 years, 10 months ago

    Hi Tim,

    You’re welcome. Give it a shot and let us know what you think about it or how we can improve it.

    Regards,

    Pieter

Viewing 5 replies - 1 through 5 (of 5 total)

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