Support » Plugin: WordPress Download Manager » Downloads not rendering

  • Resolved cedaly1968

    (@cedaly1968)


    Hey – quick question – I had to reload Download Manager and now the downloads are not showing in the WordPress Admin. The downloads are in wp-content/uploads/download-manager-files/ does this folder need to be moved up or does everything need to come out of the folder for DM to populate the admin?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Shahjada

    (@codename065)

    Sorry, What do you mean by reload? Which version were you using before?

    I was using a version that required an update to PHP because we were on 5.6 I think. Well I tried loading it not realizing the PHP discrepancy and the server basically exploded. I was with A Small Orange. 10 days later they still could not fix the server. So I left and went to Green Geeks. We are on PHP 7 and your stuff loaded fine. The only problem is that the downloads don’t show in admin. They are there but not being read in. We have a lot of downloads so I am hoping I don’t have to load them all again!!! 🙂

    Any thoughts? The downloads consist of the last 4 years of bulletins and information for Saint Joseph Cathedral. That’s like 300 bulletins and notices.

    Plugin Author Shahjada

    (@codename065)

    Actually, it will be hard to tell without checking it in your installation, if you want us to check, please post here https://www.wpdownloadmanager.com/support/forum/download-manager-free/

    Does anyone have the old plugin that was free? I cannot get pro to work and have spent one month trying to do so. I had to migrate my site and when I ftp’s the files over I lost 900 downloads that I now have to load manually. I would rather go back to the old version and see if I can get it to work. It seemed the most stable.

    Plugin Author Shahjada

    (@codename065)

    Please post here https://www.wpdownloadmanager.com/support/forum/download-manager-pro/, the support team will help you with the migration or any other help you need.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Downloads not rendering’ is closed to new replies.