Downloads increment 2x

  • Resolved AlterBlitz

    (@alterblitz)


    8 years, 3 months ago

    Whenever someone downloads a file, the download counter increases by 2 instead of 1. How can i solve this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Barry Kooij

    (@barrykooij)

    8 years, 3 months ago

    Hey there,

    I’m sorry to hear that. What version of our plugin are you using and how are you linking to the download?

    Kind Regards,

    Barry Kooij

    Thread Starter AlterBlitz

    (@alterblitz)

    8 years, 3 months ago

    I’m using Version 4.0.1 and I’m creating new Download File in Downloads > Add New and linking it in a post using shortcode.

    Plugin Contributor Barry Kooij

    (@barrykooij)

    8 years, 3 months ago

    Thanks for your quick reply. I suspect that there is a plugin or theme conflict on your website. Could you please try if the error still occurs with only this plugin activated with a default WordPress theme (e.g. twentyfifteen). I understand this can be a bit of a hassle but it’s the only way we can be sure it’s a bug in this plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

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