Download format

  • Resolved marionegp

    (@marionegp)


    12 years, 7 months ago

    Strictly speaking this is probably not a question for EDD. However I was wondering if anyone out there can help me solve an associated problem. Most of my downloads are PDFs – no problem there. I would like to be able to have one which is form that can be filled in by the customer and returned to me. Can anyone suggest a universal format I could do this in, that would work across all the platforms? Or maybe a plugin that already exists?

    My website is http://www.westcountrybookworm.co.uk and I want to offer a personalised version of my usual product.

    Thanks in advance for any help.

    http://wordpress.org/plugins/easy-digital-downloads/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Pippin Williamson

    (@mordauk)

    12 years, 7 months ago

    Do you mean a download format where the customer can open the file, fill in data inside of the file, and then have them send it back to you?

    Thread Starter marionegp

    (@marionegp)

    12 years, 7 months ago

    Yes, actually since posting this I spoke to someone who suggested I could set it up within an email so that when they buy the digital download the email is sent automatically, they fill it in and return it to me and I do what’s required – sounds clunky written down but do you think that would work?

    Thanks for this advice as I know it is above and beyond.

    Marion

    Moderator Pippin Williamson

    (@mordauk)

    12 years, 7 months ago

    Yes, that could work well.

    Thread Starter marionegp

    (@marionegp)

    12 years, 7 months ago

    Brilliant, thanks.

    Marion

    Thread Starter marionegp

    (@marionegp)

    12 years, 7 months ago

    OK, this is becoming embarrassing!
    If you can suggest somewhere I can find this info without bothering you all the time then I will be very grateful. I think the email is the way forward, but have spent lots of time trying to figure the best way to embed a contact form within the email, I thought Contact Form 7 would do it but it doesn’t because it is set up to email itself rather than be part of an email.
    I just lack the technical know how to set this up. Any suggestions, please. I feel sure this must be something others have done and I just need to be pointed in the right direction.
    Many thanks again.

    Marion

    Moderator Pippin Williamson

    (@mordauk)

    12 years, 7 months ago

    You won’t be able to embed a contact form in the email. Instead you should include written instructions that explain to the customer how they can reply to the purchase receipt directly.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Download format’ is closed to new replies.