Support » Installing WordPress » Download failed. couldn't resolve host

  • eskinny


    Hi peeps!

    I’m facing an error with my wordpress after i tried importing an XML file to my wordpress. it says 2 different types of error

    Error 1)
    Downloading install package from…

    Download failed. Couldn’t resolve host ‘’

    Error 2)
    An unexpected error occurred. Something may be wrong with or this server’s configuration. If you continue to have problems, please try the support forums.

    I hope you could assist me on this. thank you

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  • You need WordPress importer plugin to import an XML to your WordPress. The first error message indicated that downloading install package was fail it means you still don’t have importer plugin. You can re-download it through your Dashboard or you can download it and manually upload via your FTP software.

    Once you success with the import plugin installation I think the 2nd error will be gone.

    Has the problem resolved?

Viewing 2 replies - 1 through 2 (of 2 total)
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