Plugin Support
Fotis
(@markwaregr)
Hi there,
your hosting provider has configured your server to stream media content instead of downloading them. Please consult their support how to change that.
Let me know how I can help out more with this.
Thread Starter
Allen
(@amweiss98)
Thanks…I’ll look into this with my hosting provider right now.
Thread Starter
Allen
(@amweiss98)
I contacted SiteGround, who is hosting the site, they had me try deactivating their security plugins, they tried adding this to the .htaccess file, <FilesMatch “\.(mp3|ogg|wav)$”> Header set Content-Disposition “attachment” </FilesMatch> and since the files are stored on Firebase, I put one of them (as a test on the site itself)..none of these actions solved the problem. They said they don’t have a setting that would prohibit downloads. So, I’m at a loss.
Plugin Support
Fotis
(@markwaregr)
Hi there, of course they don’t prohibid downloads, they just stream audio files which is fine. Are all your media files stored somewhere else, because I understand you do, so no .htaccess directive will work, since they are not in Siteground servers
Thread Starter
Allen
(@amweiss98)
Hi again…I tried this plugin on a completely different server (at Everleap) and here is what I learned. The plugin download works if the mp3 is stored locally, but not if its stored somewhere else (like at Firebase)…then it streams. I don’t know if this is the case with other sources, other than Firebase.
Thread Starter
Allen
(@amweiss98)
I found a way to make this work…wondering if there is an action in the plugin that i could hook into – I’d create a simple plugin that redirected the download to a php page I created that works.
