Double Order mail

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Riaan K.

    (@riaanknoetze)

    5 years, 8 months ago

    Hi there,

    Just to check – which payment gateway are you using? Have you checked whether it’s sending the payment confirmation IPN twice?

    Thread Starter Atiq

    (@sleeptech)

    5 years, 8 months ago

    Hi,
    I use only PayPal payment gateway.

    and payment is only one time paid. just order confirm mail cames two times, or not for all orders every day one or two order mail cames duplicate. woocommerce order is fine, not duplicates.
    Or if this problem for IPN, please advise me ho to I turned off this.
    thank you

    • This reply was modified 5 years, 8 months ago by Atiq.
    • This reply was modified 5 years, 8 months ago by Atiq.
    Plugin Support Damianne P (a11n)

    (@drwpcom)

    5 years, 7 months ago

    Hi @sleeptech. Have you tried turning off “Enable IPN Email Notifications” in WooCommerce > Settings > Payments > PayPal? You can also check this setting in PayPal and see if you have both IPN and PDT enabled and disable one of them. You can access an explanation of the difference between IPN and PDT here.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    5 years, 6 months ago

    Hi @sleeptech. I hope that you’ve been able to resolve the issue. Since we haven’t heard from you in a while, I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Double Order mail’ is closed to new replies.