Doorhost.net, a nightmare…

  • Resolved mariosem

    (@editor)


    20 years, 10 months ago

    Last january I subscribed a hosting plan with Doorhost.net. In april, troubles started. Site not visualizing, even for a few hours. The founder of the company told me that the problem was in a tmp directory on theri server, filling up and crashing their Apache server. Since then, it was a nightmare. Each time they said “that was corrected”, “that was fixed”, “We think we have spotted the problem”, but everytime the situation was getting worse. Now they say they are working “round the clock to fix the problem”, but my readers (and several other doorhost.net customers) are complaining. I will move my site from Doorhost.net, strongly hoping not losing it. So, WP users, this is my experience with Doorhost.net…

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  • AdamS

    (@adams)

    20 years, 9 months ago

    Hello,

    I have been with Doorhost for over 3 years. I have always have excellent and superb service by there staff. Performance of my website has always been super. I have had VERY little down time in the last 3 years. I have also had this problem with the tmp directory with Doorhost. I have submited a ticket and within a hour the problem was resolved. I would recommend you contact DoorHost if you still have problems. They are very quick at resolving any issue you are having.

    Adam S.

    Thread Starter mariosem

    (@editor)

    20 years, 9 months ago

    I’ve been with them since january. First of all, let me tell you that I totally agree on the HUGE commitment by Eric (the founder) in solving problems. That’s why I decided to keep my account with them, even when the situation was very difficult. I’m talking about several downtimes a day, between April and July. In a case, I had a 7 hour-downtime without having a feedback. After I asked to move my account to another server the situation has greatly improved. In the last month or so, I have no knowledge af any downtime. So, now I can say that I’m pleased of staying with them, but I had tough times…!

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