Don’t know user name

  • lifeofahappymom

    (@lifeofahappymom)


    4 years, 6 months ago

    I got the WP files for a basic cookie-cutter website, but not an auto-generated one. I went through the steps in the instruction file, and uploaded the zip file, extracted it, made and installed the SLQ file, etc. I can load the webpage and also load the wp-admin login page. But I don’t know where to find the username and password. I’m at a loss. I can send the file with the instructions of what to do… maybe that would help? Or if there is a file I’m supposed to look in? I was supposed to edit the wp-config.php file, which connected the website to the SLQ database, but the username and password in that file don’t work for the login. I’m at a loss. I never entered an email in the process, so there’s nowhere to send the password, even if the username worked. But none of the usernames are recognized. Any ideas?

    • This topic was modified 4 years, 6 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • catacaustic

    (@catacaustic)

    4 years, 6 months ago

    It sounds like you set up a site from a backup?

    The best thing that you can do is use something like phpMyAdmin (available in most good hosting admin areas) to look at the database. find the wp_users table (be aware it may not start with wp_, but could be another prefix) and find the users details on there. That will show you the username and email address. If the email addres sisn’t yours, you can update it there and then go back to your WordPress site and use that username to do a password reset.

    George Appiah

    (@gappiah)

    4 years, 6 months ago

    If I understand you correctly, you’re starting a new WordPress website on the address you gave in your post by restoring a templated or “cookie-cutter” WordPress website.

    When you setup a fresh WordPress site from scratch, the last stage is to create the site’s admin user account. WordPress doesn’t have any default account built-in.

    The “cookie-cutter” site is a backup of an actual WordPress site, which would include all the existing users on that particular WordPress site. So the instructions you were given should have included the login info for the admin account.

    There are instructions here to recover the login info directly from the database. But it’s quite technical, and it would be far easier for you to simply ask whoever gave you this “cookie-cutter” WordPress site (and the instructions) for the login information for the WordPress site they gave you.

    PLEASE NOTE:

    I checked the domain you gave… and it simply forwards to another WordPress website https://neverbingeagaincoach.design/. So it seems the setup of the site on the domain you gave didn’t work out as intended.

    Thread Starter lifeofahappymom

    (@lifeofahappymom)

    4 years, 6 months ago

    George, your links were very helpful. I was able to find the username in the SLQ database, and changed it, but for some reason the password wouldn’t work. It did allow me to send an email, but I didn’t get it (waited probably 10 min). So I dug deeper, and I found the emergency.php script. Followed the directions, and it worked. I’m in! Thanks so much!!!

    Oh, and they forgot to give instructions on how to change the home and site url. I contacted them and they sent me directions. I updated the URL, so now it should stay on my own domain.

Viewing 3 replies - 1 through 3 (of 3 total)

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