• Resolved gratitudeproject

    (@gratitudeproject)


    I should mention I have recently updated SSL, CDN, and moved to a new host. I’ve tried disabling minify, creating a new form, purging cache, turning off/on SSL, deactivating and reactiving the plugin, I’m not sure what else to do

    ### WordPress Environment ###
    
    Home URL: https://www.gratitude-project.org
    Site URL: https://www.gratitude-project.org
    WP Version: 6.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    Permalink Structure: /%postname%/
    Show on Front: page
    Page on Front: Home (#51)
    Page for Posts: Unset
    Table Prefix Length: wp_7hrvq8_
    Table Prefix Length: 10
    Table Prefix Status: Acceptable
    Admin AJAX: Accessible
    Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, refunded, failed, revoked, cancelled, abandoned, processing, preapproval
    
    ### Server Environment ###
    
    Hosting Provider: DBH: mysql.gratitude-project.org, SRV: www.gratitude-project.org
    TLS Connection: Connection uses TLS 1.3
    TLS Connection: Probably Okay
    Server Info: Apache
    PHP Version: 8.1.9
    PHP Post Max Size: 512 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    PHP Max Upload Size: 512 MB
    cURL Version: 7.58.0, OpenSSL/1.1.1
    SUHOSIN Installed: –
    MySQL Version: 8.0.28
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    gzip: ✔
    GD Graphics Library: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### GiveWP Configuration ###
    
    GiveWP Version: 2.25.2
    GiveWP Cache: Enabled
    Database Updates: All DB Updates Completed.
    Database Updates: All Database Migrations Completed.
    Database Tables: ✔ wp_7hrvq8_give_donors✔ wp_7hrvq8_give_donormeta✔ wp_7hrvq8_give_comments✔ wp_7hrvq8_give_commentmeta✔ wp_7hrvq8_give_sessions✔ wp_7hrvq8_give_formmeta✔ wp_7hrvq8_give_sequential_ordering✔ wp_7hrvq8_give_donationmeta✔ wp_7hrvq8_give_revenue✔ wp_7hrvq8_give_migrations✔ wp_7hrvq8_give_log
    GiveWP Cache: Enabled
    GiveWP Cache: ✔New Donation✔Donation Receipt✔Donation Processing Receipt❌New Offline Donation❌Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note✔Email access
    Upgraded From: 2.24.2
    Test Mode: Disabled
    Currency Code: USD
    Currency Position: Before
    Decimal Separator: .
    Thousands Separator: ,
    Success Page: https://www.gratitude-project.org/donation-confirmation/
    Failure Page: https://www.gratitude-project.org/donation-failed/
    Donation History Page: https://www.gratitude-project.org/donor-dashboard/
    GiveWP Forms Slug: /donations/
    Enabled Payment Gateways: PayPal Standard
    Default Payment Gateway: PayPal Standard
    PayPal IPN Notifications: IPN received for #1778 ( 03U1802678462360G ) on 01/03/2023 at 13:31. Status VERIFIED
    Donor Email Access: Enabled
    Stripe Webhook Notifications: N/A
    
    ### Active GiveWP Add-ons ###
    
    Give - Donation Modules for Divi: Free addon – by GiveWP – 1.0.3
    
    ### Other Active Plugins ###
    
    Ads.txt Manager: by 10up – 1.4.2
    Avventura Essential Kit: by ThemeinProgress – 1.0.1
    BuddyPress: by The BuddyPress Community – 11.1.0
    Cloudflare: by Cloudflare, Inc. – 4.11.0
    Contact Form 7: by Takayuki Miyoshi – 5.7.5.1
    Converter for Media: by matt plugins – 5.8.4
    Cookie Accept: by Rakhmad – 2.2.0
    DreamHost Automated Migration: by DreamHost – 4.97
    DreamHost Panel Login: by DreamHost, danielbachhuber – 1.0.0
    Duplicate Page: by mndpsingh287 – 4.5.1
    Getwid: by MotoPress – 1.8.3
    Internal Linking of Related Contents: by ThemeinProgress – 1.0.5
    Newsletter: by Stefano Lissa & The Newsletter Team – 7.6.9
    One Click Accessibility: by One Click Accessibility – 2.1.0
    Rank Math SEO: by Rank Math – 1.0.110.2
    Rank Math SEO PRO: by Rank Math – 3.0.28
    Site Kit by Google: by Google – 1.96.0
    Ultimate Member: by Ultimate Member – 2.6.0
    W3 Total Cache: by BoldGrid – 2.3.1
    WIP Custom Login: by ThemeinProgress – 1.2.8
    Wordfence Security: by Wordfence – 7.9.2
    WP Coder: by Wow-Company – 2.5.4
    WPeMatico: by Etruel Developments LLC – 2.6.18
    WP Mail Logging: by WP Mail Logging Team – 1.11.0
    
    ### Inactive Plugins ###
    
    
    ### Theme ###
    
    Name: Divi
    Version: 4.6.6
    Author URL: http://www.elegantthemes.com
    Child Theme: No – If you're modifying GiveWP on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child Theme
    

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Donor Dashboard not loading’ is closed to new replies.