Donations are stuck in processing

  • unitedwaysca

    (@unitedwaysca)


    7 hours, 25 minutes ago

    Actual donations stopped working out of nowhere, got stuck in pending. I have been troubleshooting in test mode, and while I receive confirmation that the donation went through, the test donations are stuck in processing. I’m assuming that means the plugin is still not fixed? Also tried troubleshooting doing this:
    Enable Advanced Database Updates in GiveWP → Settings → Advanced.
    Tools → Data page, and re-run any pending/failed updates    . But these stayed at pending:
    Add campaign id to donations; Recalculate exchange rate; Backfill missing campaignId for donations; Cache campaign data and the status of Migrate Forms to Campaigns is failed.

    The page I need help with: [log in to see the link]

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