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  • Phil

    (@owendevelopment)

    My first check would be to get into the new database via your hosting control panel -> phpMyadmin and check under the table ‘wp_options’ that the correct (new) domain is entered under both ‘Site URL’ and ‘WordPress URL’.

    I’d also have a quick scan at the domain to make sure it’s pointing to the new location and not the old, and I’d also check the new sites wp-config to make sure the database credentials are also in the new location and not the old.

    Thread Starter Julia_B

    (@julia_b)

    Thanks Phil. I’m sorry, it’s the first time I’ve done anything like this. I can’t see a file called phpMyadmin in my control panel – could it be called something else?

    Phil

    (@owendevelopment)

    ‘Database admin’, ‘Web admin’, could be a few things – do your hosts use cPanel or Plesk?

    You may need to go to Manage Databases or something first. Who’s the host?

Viewing 3 replies - 1 through 3 (of 3 total)

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