Dokan wrong balances

  • Resolved dhp123

    (@dhp123)


    1 week, 2 days ago

    Dokan misses lots of features, which I’m trying to complete with custom plugins, but it still displays wrong totals for number of sales, gains, earnings, completed orders, processing in loops, etc.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Sazzat Hossain

    (@sazdhossain)

    1 week ago

    Hi @dhp123,

    Thanks for reaching out.

    The statistics displayed on the vendor dashboard are pulled from WooCommerce Analytics. To help identify where the discrepancy is coming from, could you please check the analytics data in WP Admin → WooCommerce → Analytics and filter the reports for the vendor whose dashboard is showing incorrect values?

    If the data is also incorrect there, please try the following:

    • Go to WP Admin → WooCommerce → Analytics → Settings and import the historical order data.
    • Once the importing is done, navigate to WP Admin → WooCommerce → Status → Tools and clear the WooCommerce Analytics cache.

    Next, please check the vendor dashboard again.

    If the issue still persists, could you share more details about the discrepancies you’re seeing? Screenshots showing the incorrect values on both the vendor dashboard and the WooCommerce Analytics page would be helpful.

    Plugin Support Sazzat Hossain

    (@sazdhossain)

    1 day, 7 hours ago

    Hi @dhp123,

    Due to inactivity, we are marking this topic as resolved. Feel free to create a new one if you face any further issues or have questions.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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