Support » Plugin: YITH WooCommerce PDF Invoice and Shipping List » Doesn't work….at all…

  • First, there is no reason to have it be a two step process…create, then view. Should just be a single button to view/print. Next, it just didn’t work, at all. When I clicked on the button to view, all I got was a screen for of gibberish characters.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi Kahil, there are two buttons just because vendors can create invoices without being forced to display them each time one is created.

    For the strange result you got, we are doing our checks.

    That vendor reason still makes zero sense. Regardless if you are a vendor or admin, you just need the one button…to view/print. It doesn’t make sense to have it generated and do nothing. It should automatically be available on the customer’s account page and generate on demand. I’m assuming the one just generates a copy on the server? If not…then what’s the point of generating it if you aren’t going to do anything with it…like view or print it? That just clutters up your server space for no reason. If they are generated on demand, then that accounts for changes made later, like refunds, partial refunds, etc. It takes nothing to do that.

    If you wanna have two buttons, then it makes more sense to have one that downloads the pdf and one to view/print.

    Plugin Author YITHEMES

    (@yithemes)

    @kahil,
    we checked the current release of YITH WooCommerce PDF Invoices and the invoice and shipping list documents are generated as expected.

    Could you turn on DEBUG (add “define( ‘WP_DEBUG’, true );” to your wp-config.php file as explained here and send us any error message you get ?
    Thanks

    Plugin Author YITHEMES

    (@yithemes)

    Thank you for your remark. We totally understand your needs, maybe in the next updates we will add an option that allows you to switch between a single button mode and two button mode.

    I would appreciate if you could give me some feedback about the problem you reported

Viewing 4 replies - 1 through 4 (of 4 total)
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