Doesn’t work on mobile

  • Resolved lucam5

    (@lucam5)


    5 years, 1 month ago

    Hi! The pop up works on desktop, but doesn’t appears on mobile (smartphone and tablet).

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sygnoos Support

    (@sygnoossupport)

    5 years, 1 month ago

    Dear @lucam5 ,

    Thanks for reaching out.
    So, we have checked the webpage you have attached and saw the popup when checking from mobile as well:
    https://prnt.sc/122v4vm
    May we know if this is the popup you are talking about?
    In case it is, please, try to use the incognito mode of the browser and check the webpage again.
    Let us know about the results, please.

    Thread Starter lucam5

    (@lucam5)

    5 years, 1 month ago

    Yes, now it works!
    Thank you for the support!

    Sygnoos Support

    (@sygnoossupport)

    5 years, 1 month ago

    Dear @lucam5 ,

    You’re very welcome.
    In case of any other inquiries, feel free to reach out to us again. 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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