We are unable to access the provided page as it is currently undergoing maintenance. Could you please verify if you are using block checkout? If block checkout is in use and incompatible with our plugin, consider using the standard checkout method with shortcodes to resolve the issue.
Hi the website is not anymore under mainteinance and the checkout now is in shortcode. But it doesn’twork
Thank you so much
We have reviewed the provided page link and observed that it currently utilizes a block checkout. To switch from the current checkout to a standard one, use this shortcode.
https://www.awesomescreenshot.com/image/45696008?key=e48f9d0a13d8a2f1329f785080abdb4e
Dear All,
we create a new checkout page(https://interskillsformazione.it/nuovo-pagamento/), with the shortcode (previously we inserted woocommerce shortcode block) and it still don’t work!!
Please help!!!
Thank you so much in advance
One more question: the theme we are using is a block editor theme (reshape block child of Fota) with full site editing, may be this is the problem? in this case how to solve it?
Now we changed theme to Twnty Twenty two and the fields appears.
So the problem is full site editing end block theme: have you a solution for us as we can’t change themplate?
Hi, may be we found a solution: we inserted the shortcode not as shortcode block but just as HTML block and it did. We’ll do more tries and come back
In the meantime if u find a better solution…
Thank you so much in advance
