Support » Plugin: Shift8 CDN » Doesn’t work

  • No matter how hard I try, the CDN cannot detect my website. Everything is entered correctly. Uninstalling.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author shift8

    (@shift8)

    So sorry to hear that!

    I’d be willing to assist to determine what exactly went wrong here, it would help us improve the service if you are willing to spend some time. Feel free to email cdnhelp@shift8web.com if you like.

    Thanks and again sorry for your bad experience.

    Plugin Author shift8

    (@shift8)

    Hello!

    I thought I’d make one more update to clarify things. On the day that you had issues, we had some database cluster issues with respect to how data was being replicated. This could have affected how new registrations were propagating throughout our infrastructure.

    I truly apologize for this issue. We tried to create a reliable and free service that works and is simple to use. We eat any infrastructure costs in order to provide a reliable service and again I am sorry you had a bad experience. I urge you to consider giving it another shot as things should be stable since that isolated incident.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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