Hi @hilodox ,
Thanks for contacting us.
I did some tests on my end and was able to see the changes that I did on the forums. Could you please provide us with more details about the issue you’re experiencing?
I was also able to replicate the issue where the bbPress Profile page is not visible when the SeedProd Theme Builder is enabled. I have reported this to our development team so they can further investigate the issue and address this incompatibility.
I am looking forward to hearing back from you.
Kind regards,
Hello @ricardorivera,
BBPress does not react to theme changes when SeedProd is enabled. The layout of the forum remains default, plain and dry.
Hi @hilodox,
Thank you for your reply.
Is the issue occurring on the default bbPress forum pages? Or is it occurring on pages where a bbPress shortcode was inserted?
I am looking forward to hearing back from you.
Kind regards,
Hi @hilodox,
The bbPress Forum and Topic pages will inherit the styles from the theme being used.
I could not replicate the issue while SeedProd was enabled on my staging site: https://a.supportally.com/v/fDGQR7
Is it possible that you could send us a screencast demonstrating the issue?
I am looking forward to hearing back from you.
Kind regards,
Hi @hilodox,
Thanks for sharing the screencast. I was able to see that switching themes does not affect the styles on the forums of your website.
To rule out the possibility of a plugin conflict, can you check if temporarily disabling SeedProd and all other plugins (besides bbPress) makes any difference? Please ensure to clear your WordPress and browser cache before checking for any improvements.
I am looking forward to hearing back from you.
Kind regards,
as soon as seedprod is disabled it changes perfectly
Hi @hilodox ,
Thanks for sharing the screencast.
I noticed that you’re using SeeProd Pro. Given that you’re a Pro user, could you please open a ticket by sending an email to support@seedprod.com and also include temporary login credentials so we can check the issue?
How to create a Temporary Admin Account for Support
I am looking forward to hearing back from you.
Kind regards,