Support » Plugin: AI Responsive Gallery Album » Doesn't show some photos

  • Resolved monica.anastase

    (@monicaanastase)


    I was very happy with the AI gallery, until now I’m uploading photos, it says “photo uploaded succesfully”, but it shows the broken photo icon, and when clicking on the photo I get the message “The requested content cannot be loaded. Please try again later.”
    It is a jpg, under 1 Mb.

    Also, in wp-admin the Album Cover is seen, but not on the actual website…

    Please help.

    http://wordpress.org/plugins/ai-responsive-gallery-album/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author August Infotech

    (@augustinfotech)

    Hello monica.anastase,

    Thank you for using plugin.

    Kindly check that plugin supports your wordpress version or not.
    If you still find the issue then Please specify in brief what problem you faced and while using which OS, WordPress version. So we can help you.

    Regards,
    August Infotech

    Luca

    (@webmaster643)

    Hello August!
    I’ve WinVista 32 Bit, Firefox 25.0.1 and WordPress 3.7.1 and I have some problems too. All the images >2MB didn’t uploads. Is possible to fix it?

    Best regards,
    Luca

    Plugin Author August Infotech

    (@augustinfotech)

    Hello Luca,

    Thank you for using the plugin.

    WordPress allows by default maximum 2MB size files upload.
    You can change the limit using .htaccess or php.ini file.

    Use code for .htaccess:

    php_value file_uploads On
    php_value upload_max_filesize 20M
    php_value post_max_size 20M
    php_value memory_limit 64M

    Thanks & Regards,
    August Infotech

    Plugin Author August Infotech

    (@augustinfotech)

    Hello Luca,

    We think might be you resolved your problem and if you have still any query regarding this then please tell us.

    Thanks & Regards,
    August Infotech

    Luca

    (@webmaster643)

    Yep, I resolved. Thank you very much! 😀

    Best regard,
    Luca

    Plugin Author August Infotech

    (@augustinfotech)

    Hello Luca,

    Thanks for appreciation for our plugin and in future if you still want any help from us then feel free to tell us.

    Thanks & Regards,
    August Infotech

Viewing 6 replies - 1 through 6 (of 6 total)
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