Doesn't import images

Resolved akedv
(@ak71)

10 years, 7 months ago

All Images won’t get imported, when testing it will be displayed but whe testing the image import, the following error is displayed:

File http://admin.fahrrad24.de/media/catalog/product/w/_/w_samana_er_1200_755.jpg is not a valid image.

But it IS a valid image, so are all the other images.

This is the log when doing a real import:

Record #1

ACTION: pmxi_before_post_import …

Combine all data for post Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau…

Find corresponding article among previously imported for post Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau…

Duplicate post was found for post Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau with unique key 9081 - 1427300407916…

Deleting attachments for Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau

Deleting images for Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau

UPDATING Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau Beitrag

Associate post Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau with current import …

IMAGES:

– Importing image http://admin.fahrrad24.de/media/catalog/product/p/i/pict0776_1200_900_1.jpg for Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau …

– Downloading image from http://admin.fahrrad24.de/media/catalog/product/p/i/pict0776_1200_900_1.jpg

– WARNING: File http://admin.fahrrad24.de/media/catalog/product/p/i/pict0776_1200_900_1.jpg cannot be saved locally as /home/.sites/84/site2714/web/wp-content/uploads/pict0776_1200_900_1.jpg

– Post Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau saved as Draft, because no images are downloaded successfully

TAXONOMIES:

– Importing taxonomy category …

– Attempted to create child Beitrag category Trekking Elektroräder, duplicate detected. Importing Beitrag to existing Trekking Elektroräder category, ID 201, slug trekking-elektroraeder …

– Importing taxonomy post_tag …

UPDATED Scott: E-Venture 20 Lady small black Elektrorad 42cm Größe 42 cm Farbe: Schwarz,Silber,Grau Beitrag (ID: 190056)

ACTION: pmxi_saved_post

ACTION: pmxi_after_post_import

—

Any hints on how to fix this?

https://wordpress.org/plugins/wp-all-import/

Viewing 11 replies - 1 through 11 (of 11 total)

Deborah
(@redgypsee)

10 years, 7 months ago

I hope it is going to work as I just purchased this plug-in & was scanning the support forms to see how to ensure the images are imported, because I have many.

Plugin Author WP All Import
(@wpallimport)

10 years, 7 months ago

Hi redgypsee,

If you purchased any of our Pro plugins you’re entitled to Premium Support. Please submit a support request and we’ll get you taken care of: http://www.wpallimport.com/support/

Thread Starter akedv
(@ak71)

10 years, 7 months ago

Any hints about my problem?

Deborah
(@redgypsee)

10 years, 7 months ago

Thank you WP All Import. I sent a message to support-thank you for that.

Akedv-I do know you need the Pro version in order to import & upload the images-that is why I purchased the Pro version.

Plugin Author WP All Import
(@wpallimport)

10 years, 6 months ago

Hi akedv,

I’m sorry, I misread this thread and though the first two posts were created by redgypsee. We’ll need to see your import settings in order to tell why the images aren’t working. Please submit a support request and we’ll figure out what’s going on: http://www.wpallimport.com/support/

Thread Starter akedv
(@ak71)

10 years, 3 months ago

now I have the issue on another customer website as well.

the strange thing is, that the picture import would work with your demo site, here are screenshots from the import:

View post on imgur.com

first image: demo server with working image import
second image: my server with “not a valid image” message

any thoughts on this?

Plugin Author WP All Import
(@wpallimport)

10 years, 2 months ago

Hi akedv,

It could be happening for any number of reasons. We’ve seen this happen because the provider of the images had blocked the user’s server from downloading any more of them, or in some cases strange server configurations that prevented the images from being properly processed.

You’ll need to submit a support request in order for us to help: http://www.wpallimport.com/support/

Thread Starter akedv
(@ak71)

10 years, 1 month ago

You were right, the provider blocked access to external servers via php 🙁

Plugin Author WP All Import
(@wpallimport)

10 years, 1 month ago

That’s no good. A workaround could be to write a PHP script that accesses the file via FTP (or whatever else they allow). Then you could pass the PHP script’s URL to WP All Import in the ‘Download from URL’ field in Step 1.

deevedhost
(@deevedhost)

10 years, 1 month ago

I’m also having issues with the image importing. When I check the images in the preview everything seems to be ok, but after importing only the first image is imported properly and further product images are set as this first and only upload. Here are the urls I’m trying to import:

https://verkkokauppa.emetro.fi/medias/?context=bWFzdGVyfGltYWdlc3w3MjYzMHxpbWFnZS9qcGVnfGltYWdlcy9oMWMvaDM2Lzg4MTM0MDk3OTYxMjYuanBnfDU4NThhN2M4MjYxMDM0NDZlZGU4N2Y3YjVmZDE3NGMwMTUzYTdkNGNmZGEwZDI1NDY5OWUzZGU2YzA1MDBhODI

https://verkkokauppa.emetro.fi/medias/?context=bWFzdGVyfGltYWdlc3wyMzcwN3xpbWFnZS9qcGVnfGltYWdlcy9oZGYvaDNmLzg4MTE5ODk2OTY1NDIuanBnfDEzMjYwNTRjMDAwZmExMjcxOTg4OGUzMTc0ZTU3NGQ4N2FiMTBkNmY3N2IwYjg3NjczZGFhNzQwZWQxMTE2YTI

Could it be a bug in the parser, as these urls are quite long? Shorter ones from another site seemed to work ok.

Edit: Here’s some (hopefully) clarifying pics http://imgur.com/a/oybfQ

deevedhost
(@deevedhost)

10 years, 1 month ago

I did a bit more digging and it seems that it’s really the images that don’t like to load (maybe something on the target server side?). Here’s the test server I tried it on:

http://eesmndfl.testdrive.rodeo
Username: demo
Password: J5yuRHcI

Here are the files I used and the resulting logs from lihat2.csv:
https://temp-share.com/f/xfrwkqcmlx
https://temp-share.com/f/frwktxzbcf
https://temp-share.com/f/rwktjigzxr
https://temp-share.com/f/wktjovdtgw

I saved the import template on the demo server, saved as “template1”. Importing lihat1.csv works, while lihat2.csv doesn’t. Hope this helps you narrow down the issue. Thanks for the great plugin!

Viewing 11 replies - 1 through 11 (of 11 total)

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