Support » Everything else WordPress » Does WordPress.com support assiist with WordPress.org?

  • Resolved ssbird

    (@ssbird)



    Hi,

    We have both .org and .com (premium) sites and wish to drop the .com site. Our infrastructure people say we should keep paying the .com fee because it can be used to seek support/maintenance for the .org site we host ourselves. Im not sure that is the case. Can someone confirm?

    Regards

    Steve

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  • Hi @ssbird,

    Only the site is supported where the premium plan is for.
    So when you keep the .com site for support on the .org website it isn’t supported.
    However… IF you use a paid/premium plan for jetpack on the .org website you could use that support that is also handled by WordPress.com

    Thanks

    Moderator Jan Dembowski

    (@jdembowski)

    Brute Squad and Volunteer Moderator

    Does WordPress.com support assiist with WordPress.org?

    Nope.

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