Does not work with my theme

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Greg Marshall

    (@timeassistant)

    10 years ago

    Apologies I had one final thought and it worked !

    I deleted the plugin – deleted the Parent theme and downloaded it again from Themeforest and installed it fresh. I then installed your plugin from fresh too and it is working now.

    It seems that process of freshly installing the theme & plugin has corrected my issue. (Or perhaps theme authors made a minor change without incrementing the version meaning the version I re-downloaded had an update)

    Plugin Author John Blackbourn

    (@johnbillion)

    WordPress Core Developer

    10 years ago

    Sure, if you send me a copy of the theme I’ll take a look for you and see if I can find the problem.

    You can find my email address on https://johnblackbourn.com/about

    Before you do that though, can you test the site with no plugins activated (apart from QM) if possible?

    Thread Starter Greg Marshall

    (@timeassistant)

    10 years ago

    Apologies I had replied again (probably while you were replying) to say that I had corrected the issue!

    Thank you for you prompt response though very good ! once I start using the plugin on Monday I will leave a review as I love fast support responses.

Viewing 3 replies - 1 through 3 (of 3 total)

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