Does not work as expected

  • jastrzab

    (@jastrzab)


    7 months ago

    Unfortunately, the plugin does not work as expected. Even though the upload field appears on the product page (for selected product category), and it accepts the file input, the file is not stored on the server, nor is not visible in any place (cart, checkout, thank you page, order, emails etc.).

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  • Plugin Author Dhruvin

    (@dhruvin)

    7 months ago

    Hello @jastrzab

    Its unfortunate to hear that the plugin did not work fine for you.

    These issues are arising due to conflicts with either the theme or some other plugins that modify the default Add to Cart behavior.

    I can help you resolve this issue. Can you please create a ticket here: https://imaginatesolutions.freshdesk.com/support/tickets/new so we can continue the discussion and help you resolve the issue.

    Best regards,
    Dhruvin Shah

Viewing 1 replies (of 1 total)

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