• Very rarely will I give a less than stellar review. This doesn’t work. I did a screen save vid showing that I enter info into filezilla and immediately connects as ftp. Put the same info into Vaultpress, and it says it cannot connect. Vaultpress does not work even to connect to server as ftp. I show in my screen save vid that this is for a cpanel account.

    Spoke with GoDaddy Managed Hosting. Rep reports that Vaultpress does not work to do alternate site restore into GoDaddy Managed Hosting. Creates fatal errors. Does not work. So, in a fix trying to do the same function into Cpanel account, Vaultpress does not work and does not connect to cpanel via ftp when filezilla immediately connects using of course the same ftp entries.

    Just does not work. Ppl need to rely on things that work for restoration. And, it doesn’t work.

    Should take 5 minutes to restore to alternative site via cpanel since this doesn’t work for GoDaddy Managed Hosting. And ftp connect doesn’t work even into cpanel. ????

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  • Thread Starter laura.lee

    (@lauralee-1)

    **I will add an update. I sent an after hours note to Vaultpress asking for service. Vaultpress did try to work with me after I had already tried with GoDaddy to get GoDaddy WordPress Managed restore function to work for 24 hours. However, it was already too late for me because I had tried for over 24 hours to get it to work. I decided to rebuild my site instead from scratch which I did in just a few hours and with less frustration factor. GoDaddy rep told me I could not easily restore from Vaultpress directly to Managed Hosting account. Vaultpress said they would make it work. Vaultpress had good service in communicating with me when they did communicate with me. I’d improve the rating from 1 to higher if I could change it today for the sake of their service. It was just too frustrating after hours of trying with GoDaddy to restore… and so I gave it a 1 after that.

    Thanks.

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