Does Not Work

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Elliot Sowersby / RelyWP

    (@elliotvs)

    1 month, 2 weeks ago

    Hi,

    Please could you create a support ticket with more details and a link to your checkout, so this can be looked into for you?

    https://wordpress.org/support/plugin/recaptcha-woo/

    Thanks!

    Thread Starter customk9

    (@customk9)

    1 month, 2 weeks ago

    I appreciate your concern, however. Your plugin has already cost too much. We cannot take a chance of this happening again. On two occasions, allowing us to get hit by fraudulent processing and causing our processor to shut our gateway down. Unfortunately, your plugin has already cost us too much money and time. We had to purchase another solution to fix the issue.

    Plugin Author Elliot Sowersby / RelyWP

    (@elliotvs)

    1 month, 2 weeks ago

    Hi,

    Thanks for the info, I completely understand.

    Would you mind sharing what payment method you were using so I can investigate for other users?

    When you mentioned “without checking reCAPTCHA” did you test this and were able to checkout without completing it? I double checked this on my end and it seems to be working as it should.

    Or was it that the bots were managing to solve the reCAPTCHA and complete the checkout? If that’s the case unfortunately this isn’t something that can be resolved on the plugins end. The plugin simply helps you implement reCAPTCHA. Google reCAPTCHA is not always 100% effective, and could potentially be bypassed by sophisticated bots. It’s therefore best to use it alongside other security measures like firewalls if you are experiencing a high amount of bot traffic.

Viewing 3 replies - 1 through 3 (of 3 total)

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