Does not show images & shows unexisting folder

  • maskenzauber

    (@maskenterror)


    5 years, 4 months ago

    Hi,
    i just found your plugin, like it very much but found 2 issues:
    See this image:
    https://maskenzauber.com/temp/mediafolder.jpg

    1: The red marked folder “cm” does not exist on the server. I checked via FTP
    2: The folder “ShortPix……/…/uploads/” contains 37.658 images and 2 subfolders but your plugin says there are no images. Thats for sure wrong.

    What might cause that and how do i fix it?
    kind regards
    Maren

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author AlanP57

    (@alanp57)

    5 years, 4 months ago

    Have you changed the locations of any of the WordPress directories? Perhaps you could visit the Media Library Folders Support page on your site and copy the system information data from the System Information tab in a email to support at maxfoundry.com and use “Does not show images & shows unexisting folder” in the subject line.

    All the folder data is collected by scanning the media library file information stored in the database. It displays what it finds. It could be a folder that does no longer exists. You could delete the non existent folder.

Viewing 1 replies (of 1 total)

The topic ‘Does not show images & shows unexisting folder’ is closed to new replies.