Divi icons stopped working

  • Resolved nanny7

    (@nanny7)


    5 years, 1 month ago

    Hi I had a look at the site this morning and all of the Divi icons were a number or a letter instead of the icon. I had to log in and purge the minify cache and it came back to normal. It wasn’t like this yesterday when I looked at it. Why does this happen and will it be a continual problem?
    I found this to happen on another Divi site when WordPress auto updates and never know when this will actually happen to check. Even though, why does this happen?
    Thanks

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  • Harshad

    (@bornforphp)

    5 years, 1 month ago

    @nanny7 Could performed a conflict test?

    First, please make a full site backup.

    Then, temporarily revert your theme back to the default WordPress theme (Twenty20) and see if the problem continues. If it is gone, the theme you were using is the cause.

    If the issue is still there, try deactivating all plugins except for WP-Optimize and see if it is resolved.

    If so, reactivate each plugin one at a time until you find the culprit. You can check for the issue between activating each plugin, so you can see which one is causing problems.

    Please let us know your findings.`

Viewing 1 replies (of 1 total)

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