Hi @lenamoreau,
The review feed on your website should update automatically with new reviews. If new reviews are not being updated automatically in the feed, please try the steps below to refresh the feed:
- Go to your WordPress dashboard > Reviews Feed > Settings > Feeds tab > Click the Clear All Caches button
- Go to WordPress dashboard > Reviews Feed > All Feeds > click the pencil icon to edit the feed
- Click on the Settings Tab > Sources > click the trashcan icon to remove the reviews source, then add it back by clicking Add another source. This will reset the source within that particular feed.
- Click Save
In the feed settings, if you do not have a Google places API key that is connected in the Reviews Feed plugin, I would recommend getting and implementing one. You can follow this guide for how: https://smashballoon.com/doc/creating-a-google-api-key/
Please let me know if you have questions.