Display issue (I think)

  • Resolved nanamouy

    (@nanamouy)


    4 years, 4 months ago

    Good evening, I am having a problem on a site with a field that is filling out correctly. I checked in the database with php my admin. Which changes well too, I did a test. However, it is not displayed in the form when the user fills it in, it saves and the display disappears. As if it was empty and it hadn’t worked. I only have this problem with one field. The others all work fine. Could you help me ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • missveronica

    (@missveronicatv)

    4 years, 4 months ago

    @nanamouy

    Have you made any customization of this field with a code snippet in your child-theme’s functions.php file or by using the “Code Snippets” plugin?

    Try to clear the UM User cache in the UM Dashboard.

    How is the “Visibility” and “Privacy” set in the UM Forms Designer for this field?

    • This reply was modified 4 years, 4 months ago by missveronica.
    • This reply was modified 4 years, 4 months ago by missveronica.
    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 4 months ago

    Hi @nanamouy,

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    …Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help… 🙂

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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